Introduction
At Aura Technologies, Inc. ("Aura," "we," "our," or "us"), we understand that your privacy is paramount, especially when it comes to your career journey. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
We believe in complete transparency about our data practices. We only collect what we need to deliver an exceptional job search experience, and we never sell your personal information to third parties.
Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, and password when you create an account
- Profile Data: Professional experience, education, skills, certifications, and career objectives
- Resume Information: Documents you upload, work history, and professional achievements
- Job Preferences: Desired roles, locations, salary expectations, and work arrangements
- Communication Data: Messages you send through the app and feedback you provide
Information We Collect Automatically
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Usage Data: App features used, time spent on different sections, and interaction patterns
- Location Data: General location based on IP address (we don't collect precise GPS data)
- Performance Data: App crashes, system activity, and error reports
AI-Generated Insights
Our AI analyzes your provided information to create tailored job applications. This includes:
- Pattern recognition in your career progression
- Skills extraction from your experience descriptions
- Matching algorithms between your profile and job requirements
- Writing style adaptation for different industries
How We Use Your Information
We use your information exclusively to enhance your job search experience:
Core Services
- Generate personalized job applications that highlight your strengths
- Match you with relevant job opportunities
- Track application status and provide insights
- Optimize your resume for ATS systems
Improvement & Support
- Enhance AI accuracy through aggregated, anonymized data analysis
- Provide customer support and respond to inquiries
- Send important service updates and notifications
- Detect and prevent fraud or abuse
With Your Consent
- Send job recommendations based on your preferences
- Share success stories (anonymized unless you explicitly agree)
- Invite you to participate in research to improve our services
Data Protection & Security
We implement industry-standard security measures to protect your information:
Encryption
All data transmitted between your device and our servers is encrypted using TLS 1.3
Access Controls
Strict access controls ensure only authorized personnel can access user data
Regular Audits
We conduct regular security audits and penetration testing
Secure Storage
Data is stored in SOC 2 Type II certified data centers with redundancy
While we use industry-standard practices, no method of electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
Your Rights & Choices
You have complete control over your personal information:
For California residents, you have additional rights under the California Consumer Privacy Act (CCPA). For EU residents, you have rights under the General Data Protection Regulation (GDPR).
Third-Party Services
We work with trusted partners to deliver our services. We never sell your data to third parties.
Service Providers
We share information with service providers who help us operate our business:
- Cloud Infrastructure: Amazon Web Services for secure data storage
- Analytics: Mixpanel for understanding app usage (anonymized data only)
- Communication: SendGrid for transactional emails
- Payment Processing: Stripe for secure payment handling
- AI Services: OpenAI for application generation (your data is not used for their training)
All third-party providers are bound by strict confidentiality agreements and can only use your data to provide services to us.
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations:
- Active Account Data: Retained while your account is active
- Job Applications: Kept for 2 years to help track your career progress
- Deleted Account Data: Removed within 30 days of account deletion
- Legal Records: Some information may be retained longer for legal compliance
- Anonymized Data: May be retained indefinitely for service improvement
Children's Privacy
Aura is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately, and we will delete such information.
Contact Us
If you have questions about this Privacy Policy or our data practices, we're here to help:
Data Protection Officer
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Notify you via email or in-app notification
- Update the "Last Updated" date at the top of this policy
- Provide a summary of key changes
- Give you the opportunity to review changes before they take effect
Your continued use of Aura after changes indicates acceptance of the updated policy.